Course Contents
1. Structure and Presentation
2. Content and Style
3. Email
4. Enquiries
5. Complaints
6. Invitations
7. Facsimile
8. Development a Style in Business Writing
9. Achieving a Tone to Suit the Business Reader
10. Internal Correspondence
11. Personal Business Letters
12. Informal Business Letters
13. Appendices
1. Structure and Presentation
2. Content and Style
3. Email
4. Enquiries
5. Complaints
6. Invitations
7. Facsimile
8. Development a Style in Business Writing
9. Achieving a Tone to Suit the Business Reader
10. Internal Correspondence
11. Personal Business Letters
12. Informal Business Letters
13. Appendices
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